Posts Tagged ‘local Internet’

Chase published in Online Journalism Review

Sunday, March 22nd, 2009

Altus partner, Dave Chase, continues to opine on The Great Restructuring taking place in local media. His latest piece on business models in local media was picked up by the Online Journalism Review (OJR). The OJR is part of The Knight Digital Media Center.

The Knight Digital Media Center is a partnership of the Annenberg School for Communication at the University of Southern California in Los Angeles and the University of California at Berkeley Graduate School of Journalism. The Center is funded by a grant from the John S. and James L. Knight Foundation. The Knight Digital Media Center was launched in April 2006 to focus on helping journalists succeed in the rapidly changing media landscape of the 21st Century.

At the heart of addressing the business model challenge for local media is developing a low cost customer acquisition model. Newspapers are only the first to face a crisis – it’s just a matter of time before local TV and radio face a similar crisis. In their situation, many of them rest on an asset that is no longer a major barrier to entry. As the newspapers found out that being the only ones to be able to afford an extremely expensive printing press didn’t provide them an advantage, the ability to broadcast into local markets with terrestial assets no longer provides a competitive barrier to entry for TV and radio.

In all of these cases, these organizations largely have salesforces made up of Farmers, not Hunters that doesn’t position them well to remake themselves with a revenue stream in a new arena.  Altus has been working on the solution to that issue and have seen success with many clients even in the face of a tough economic climate.

Local media need dual business models, not dueling models

Tuesday, March 17th, 2009

Altus Partner, Dave Chase, wrote a Guest Post for the leading Tech/Business site in Seattle — TechFlash. Dave has been actively involved in helping local Internet media businesses become profitable (a rarity). In this his piece Local media need dual business models, not dueling models, he draws parallels with the traditional dual business model of newspaper businesses that is rapidly becoming a solo business model with the dramatic decline in classified advertising. In today’s environment, distribution is defined less by physical distribution than it is things like quasi distribution as defined by Google PageRank.

He opens the piece as follows:

What made newspapers viable for so long was the fact that they had two products/businesses that were largely unrelated but bundled together. There was the news business — monetized by display ads — and the classifieds business — monetized by classified ads. The classified business was enabled by the distribution and audience of the news franchise.

He also highlights that most local salesforces aren’t the asset they were once thought of…

Having gotten closer to “the last mile” of the Internet, I’ve come to observe that in most situations the local sales organizations of the incumbent media are more encumbrance than asset.

He wraps up his piece as follows:

The sooner local media recognize dual business models — rather than dueling business models — the sooner we’ll see hiring rather than firing being the storyline of local media.

Related articles:

Ten Point Plan to (Re)Building a Successful Local Media Salesforce

Monday, January 26th, 2009

Dave Chase wrote a follow-up piece to his “Five Fatal Flaws that are Killing Local Internet Plays” post on NewsInnovation.com. It’s his prescription for fixing the flaws outlined in the earlier post. It’s titled Ten Point Plan to (Re)building a Successful Local Media Salesforce. He draws from principles that are a part of Altus’ Sales Process Optimization practice.

Five Fatal Flaws Killing Local Internet Media

Tuesday, January 6th, 2009

Altus partner, Dave Chase, had an article he wrote entitled Five Fatal Flaws that are killing local Internet plays published on the NewsInnovation.com site that was put together as a result of the New Business Models for News Summit that David Cohn & Jeff Jarvis put together. The post touches on elements of Altus’ Sales Process Optimization practice that borrows heavily from Bill Lawler’s experience running the Gold Standard of low cost customer acquisition models — Dell.

In the post, he goes into detail on each of the 5 fatal flaws listed below:

1. Farming Hunters.
2. Expensive sales people and processes for low dollar advertisers
3. Inability to quantify the value of your audience and articulate a return-on-investment to a prospect.
4. Cluttered sites with postage stamp sized ads
5. Rate card as after thought vs. a strategic selling tool